Cheap Marsh Allen Deluxe Barrel Smoker Grill

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I have had this grill for a few months now and I have to say it's great for the price. It has a large capacity and the warming rack is perfect for those items that you don't want directly on the grill. You can make a full meal for a large family or family get together with this grill. Cook Burgers and Brats on the grill; baked potatoes and corn on the cob on the warming rack and you have a meal. You have to know how to lay a charcoal fire but start out small and work your way up. This grill is wellbuilt and in no time you will be grilling like a Kansas City master.

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When I received this item it was on time, but I immediately felt something wrong due to the carton the Grill was in was dilapidated and torn. 10 minute's after starting construction I found that the wrong part's to even start assembly were wrong. I conntacted the maker of the grill, and they sent out the "replacement" part. It was the exact same piece that was wrong in the 1st place. I again contacted the maker's, and after 3 day's of phone tag, they informed me that they don't have the part I need, and that I need to return the product for refund. This whole process took around 2 week's, and I still don't have a grill. I WILL NOT be purchasing a Marsh Allen product ever again.

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I ordered the Deluxe Barrel Smoker Grill as a father's day gift. Amazon shipped quickly like they always do.

Opened up the box to assemble Friday morning and lo and behold the first part I am to assemble is not the right partthe bottom "shelf" grid thingy. This seems to be an important part to get right for the stability of the grill :-( After 5 calls and 3 messages left with the person the receptionist thinks I need to talk to I have not heard back from anyone. Not that I expected to get the new part by Sunday, but I was kinda hoping that maybe it is the right part, just the wrong instructions and someone might be able to help me get it assembled in time to present the gift :-(

I am very excited about this grill, it seems like it will be great. Sturdy, etc... I'll update if I ever hear back from Marsh Allen Customer Service. I REALLY don't want to pack this thing back up!!!!!

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This grill itself is great I love it easy to put together. I only gave it three stars because I have to spend money to have someone weld a part that is broke. Make sure you prime the grill so it lasts. I slathered olive oil all over inside n out than burned a whole bag of charcoal to seal it before I cooked.

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I was very disappointed when I received the package. The box was all torn up and there was bangs scrapes and dents all over the smoker. One of the racks was broken and more were bent. My husband told me it was ok because it was his birthday present but I am still very upset with the way it was handled. I will not be purchasing an item like this again.