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The product arrives in a big box. But some parts (iron grids) were broken. Still waiting for a reply or parts replacement.Best Deals for Signet 90 Natural Gas Grill
The Grill itself is probably a good product, it had all of the features that I was looking for, but the packaging would not even rate one star. The box looked like it had lost the battle before it got to my house. Several items inside were bent, (not a problem) but one part was hopelessly smashed and beyond being of any use, the rest of the parts were just seemed to have been tossed into the shipping carton. Also there was no instruction book in the carton with the grill, so I was not able to even tell if it was all there.Honest reviews on Signet 90 Natural Gas Grill
Shipping box arrived on schedule and intact; however half the parts inside were loose and not packed... not even wrapped. Consequently several components were broken, scratched, bent, etc. Upon contacting omcbbq directly they wanted proof he insisted it wasn't their fault (even tho the outer box was not damaged at all). After taking photos and emailing them I was able to convince him to send me replacement pieces for those that I couldn't straighten or fix myself.Fastforward 2 weeks of waiting. Another box arrives with 2 more broken pieces! Some of the pieces had been wrapped but several were just thrown in the box! Again, took more photos and emailed them to omcbbq. Over a month later still do not have a complete bbq.
Wonder what's going to happen when I ignite it for the first time?!?!
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