I so desperately wanted to love this grill. Unfortunately, I don't. When you pay over $1500 for a grill, you better bet you do your homework. However, you can't go see them anywhere, so you get what you get.
The first priority for me was a lifetime warranty. They say they have it, they DON't. It's free for the first 10 years but it's 50% off list for parts after that. That means you're going to be buying burners eventually.
Second, it has a lot of plastic parts. They only show the front of the grill, so you have no way of knowing the cart handles are plastic, the sides are painted steel and the rollers are plastic.
The top of the grill is a heavy duty steel which is nice. The burners come with a drill bit for you to clean out the holes. I don't know if that's good or not? Time will tell.
NUMBER 1 complaint. It took over 90 minutes just to get the white plastic covering off the parts that were actually stainless steel. I think they put it on with Gorilla glue. What a pain.
The manual is terrible, but they all are. No words, just out of focus drawings. Some parts were difficult to figure out. Screws were not stainless, nor were the bolts. Painted steel again.
I was replacing a 12 year old Charboil professional back when they actually were. They don't make that quality now. Everything was heavy stainless on that grill, everything. All in All I wish I had gone for the Lion or Blaze from bbqguys.com.
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