Third party seller "Overstock Closeouts" refused assistance on the issue of the Owners Manual being in French only. The manufacture "Vermont Castings" is apparently in bankruptcy and no longer supports the warranty and parts are only available through parts stores. Online ratings for Vermont Castings' grills are very poor with corrosion, service and parts availability the main issues. Overstock Closeouts has a DBetter Business Bureau rating.
Amazon came to the rescue with their A-Z Guarantee program and after not being able to reach a agreement with Overstock Closeouts my money was refunded without question. Amazon is a pleasure to do business with.
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