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List Price: $825.93
Sale Price: $825.92
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Smoker showed up with one of the welds broken that holds the cooking racks. I was almost willing to get this repaired myself until I found that the thermometer did not even fit into the cooking chamber. I then noticed multiple areas where the welds were not complete in the cooking chamber therefore smoke would escape. I tried contacting Medina River via email and phone with no response. Medina River customer service is non-existent. I would never purchase any of their products. Luckily, Amazon is a great company as they picked up the smoker with no issues and refunded my money.
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I received the smoker today and it was damaged in a couple places. The unit appears well made and is much heavier and thicker than the ones found at Walmart or Home Depot. I called Amazon and they ordered me a replacement. It is suppose to arrive a week from today. I really hope this one is not damaged. The price has raised about $100 since I ordered, so I think it is a good value if I can receive it undamaged.
4/19/2011 Less than a week later, I received the replacement and the damaged one was taken away. The replacement is in very good condition. Only a few minor scratches. The hardware was in a sealed bag unlike the first unit that had loose hardware everywhere. It took me about 2 hours to put together myself. I have seen $150 offset smokers at the big box stores and $1000+ ones from Meadow Creek, Lang, etc. and not much in between. I would say the Medina River 67 is easily $400-$500 better than ones found at Walmart or Home Depot for $150, but I am not sure a $1000 model is $400-$500 better. Hope that makes sense.
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I received package in great condition, and assembled in about 25 minutes. It works extremely well. I have smoked chicken and ribs on it and have also grilled ribeyes.Was able to get temp in main box up to 450 without any real effort. This is a very good quality smoker,grill.
Honest reviews on Medina River Outdoors 67 Jumbo Smoker/Grill Combo
Easy to assemble, very responsive to heat adjustments. First all night cook was in a rainstorm and it held up well.
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I received the Madenia River Jumbo Smoker #67 the other day and assembled it in about two and a half hours. Except for the firebox and two of the legs, I assembled it by myself with relative ease. The installation instructions were very easy to follow and very through. The quality of the packaging materials was exceptional. The smoker arrived in terrific condition. I think some of the other reviewers issues with scratches / damages or materials either missing or loose in the shipping container may have been the result of poor handling by the shipping company and not the original manufacturer. Also, the quality of the construction materials used and the construction of the smoker itself seems to be very good. As a structural engineer, I am very impressed with the construction. I look forward to many years of quality use. This smoker / grill is constructed of MUCH MUCH better material than those sold at your local department stores or home improvement centers --as you would expect for the additional expense. Again, I'm very satisfied with my purchase. BTW, I messed up the thermometer during installation and the Medina River folks sent me a replacement right away with no issues.
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