REC TEC Wood Pellet Grill - Featuring Smart Grill TechnologyTM Reviews

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List Price: $1,598.00
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I ding it 3/4 of a star for UPS Freight's (their choice of a shipping partner) customer service and 1/4 star for 4 missing fasteners (easily replaced at Lowes). Yes it is still worth 5 stars.

This is a review written from the perspective of a Weber Kettle BBQer. Ive used the Kettle exclusively for the last three years or so and decided change things up a bit. I bought the REC TEC for Christmas.

1st REC TEC's customer service was refreshingly personal, prompt and first rate.

The order was processed the same day I made it on Amazon after REC TEC called to make sure they had the correct address.

Assembly was easy and pretty straight forward and took about an hour. The fasteners weren't ID'd by the location they get installed on the drawing, but if you have even a hint of mechanical inclination, its pretty easy to figure out. (steps say assemble ______ with provided hardware pictures show major pieces only). Honestly, It could have taken me the better part of a day and Id have still given it a solid review.

Grill lights itself and gets to temp quickly. Burn-in at 400F and it took about 20 min in 40F ambient temp with a bit of wind. Once on temperature, there was very little variance even in the wind (I only saw 8F low once and the rest of the time it was within 3F if not on target)

First cook was a couple 2" thick pork chops. They turned out just as good as my Kettle version but with significantly less work on my part.

Ditto for the second cook which included a 5 pound beef rib roast and three ~ 4.5 pound chickens. Even with all that meat on the grill there was plenty of room for more.

Deciding on the REC TEC was a long process. There are similar grills out there at similar prices I've read hundreds of reviews on numerous websites (smoke ring, pelletheads, etc...) and despite being the new kid on the block, the REC TEC reviews stood above all the others. I now understand why. They are the best looking and best warranted pellet grills on the market and nobody can touch their current level of customer service.

I would buy this grill all over again and would recommend it to anyone in the market.

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I don't normally write reviews but felt compelled to this time. I did a lot of research before making the decision and the Rec Tec seems to me to be one of the best values out there. Now that I've received it I'm incredibly impressed with the quality of the components and its performance. I also have a Weber Genesis and while the quality of the Weber is decent, the Rec Tec is clearly superior in terms of the materials.

I've used it for pulled pork a couple of times, ribs and a brisket and all of them came out great. The Memphis style controller makes it as easy as pushing a button. My expectation is that we won't use our oven at all throughout the summer there just really isn't any reason to heat up the house and the grill is every bit as easy. I'll probably still use the Weber for things like hot dogs just because it heats up a little faster but otherwise this is going to get the bulk of the use.

As others have noted, the assembly instructions could be a bit better. It's not hard to figure out there aren't all that many parts but a little more specifics around which hardware to use where would be nice. The biggest challenge with assembly is really just dealing with the weight of all of that high end metal.

The other reason for the review though is the level of service from their team. I've had the opportunity to talk to them a couple of times the first due to a completely bonehead move that I did. I wasn't paying attention and did some damage to the grill. Long story short, they proactively replaced the part for free even though this was in no way a manufacturing defect or in anyway their fault. The call to let me know came from the president, Ray. The other folks I've talked to there were very friendly and helpful as well. I'm pretty sure that I have at least one of their cell phone numbers now just in case I have any other questions.

Great company and product. I can't recommend it more highly.

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I just received my new REC-TEC grill and put it together in less than an hour taking my time. Excellent quality and great engineering, everything fits immediately. This is heavy duty from the wheels to the smoke stack. I just finished the burn-in and everything works perfectly. It is great to just turn it on, set the temperature, and forget it. I used hickory pellets the first time and there was plenty of smoke giving excellent flavor.

REC-TEC was great to work with; they respond quickly and shipped exactly when they said. I am really impressed by the outstanding quality that exceeds my expectations.

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I recently got a new Rec Tec smoker. I've been a Pellet cook for years too. On my first 2 racks of ribs they were the best I've ever made. As far as the grill goes, top quality in every aspect. 304 stainless not the cheaper 430 grade. In addition, on my 2nd cook I started below 40 degrees and cooked for the next 6 hours (3-2-1 method for ribs) the temp of the smoker didn't even vary more than 2 degrees the whole time despite a 40 degree change in ambient temp outside. IMNSHO you can't buy a better pellet smoker for any price. In addition, I had a small issue with a wheel not tightening up after being wheeled through my gravel yard, the sent a new piece out within a couple hours, no excuses or questions asked. Excellent after sale service!! I've read of other people buying other brands of pellet grills & having trouble out of the box, then waiting weeks for replacement parts. Rec Tec is there before AND after the sale. I consider them friends as well as smoker builders. I cook on mine more than I use my oven. So now, you can stop looking for your pellet smoker, you just found the ultimate pellet grill by Rec Tec. Thanks Ray & Jamie, love it!

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We got our Rec Tec after owning a new Large Green Egg along with a great table. It was way too tedious for my busy life! I immediately started searching for the best quality for the right money. Many of the pellet grills are made cheaply and don't hold up. The upscale ones cost way to much, and I stumbled upon the Rec Tec website. I was sold!! Got it and have used it several times and for a cookout for 40 plus family and the burgers and dogs were great! My loin and brisket were amazing also! It holds the temp steady, and is a breeze!! Definitely the best for the buck!!! Customer service is unbeatable! Personal cell number and so friendly and helpful!!