Overall, I'm very disappointed and wish I hadn't spent the money for it.
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We have two of these little grills, one for home and one for a ranch place. It's surfaces clean up easily, just like washing dishes so its ready to go and clean for the next use. Its a great little grill for taking places for picnics, tailgating, etc., cooks great and gets hot enough to even to sear fish. We think its just great and you get the added bonus of plugging in your i-pod or mp3 player that provides entertainment, too. The adapter cord is provided for this purpose. We have noticed that the 4 double AA batteries that power the speakers must be fresh or you'll get static or a popping sound over your music. If you're home, that's not a problem because you can also plug it in to regular house current with the provided cord. Unless you're using batteries that are not fresh, the sound is terrific with adequate volume for a gathering. The water reservoir keeps the food moist while the grill cooks. The surface is not large, but it is capable of cooking quite a lot of food in short order. My opinion....if someone isn't happy with this little grill, they probably didn't follow the directions.
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