List Price: $875.00
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I got the grill at lowes for the same price as on amazon. It is a beautiful grill, and comes with all the additional items you would want (e.g stand, ash utensil, water dishpan, nice thick protective weather cover). Now, I got my grill and fired it up. Upon the second use the firebowl cracked (I have read this is quite common for all ceramic grills). Contacted Bayou Classic and they sent me a new one free of charge even though inside components of the grill are not covered under warantee. This was a nice gesture on their part. The problem was that the hot coals also fell onto the bottom of the grill cracking the lower case. This was a big problem, as the grill was still usable but damaged. I contacted them again, sent a photo and they shipped me a free new base that same week (again free shipping also). I tried JB Weld to seal the outside in the mean time, and I dont recommend this. It seemed to smoke when grill got to 500F, and I dont know what it off gasses but I imagine you dont want to eat it. I was a bit concerned about the toughness of this grill and how well it would hold up over time (considering I already had two issues). The guy at Bayou Classic told me that 3 to 4 needed to be returned for similar issues out of the 2000 they had sold, so that made me feel better. I got the bew base today, so hopefully it will be an easy replacement and last me for years to come. These grills have no problem running 600-650F. I have not gone above that, but imagine they would hit 700-750 if you push them. That is hot, people. And things cook extremely fast at those temps! I really like the look of this grill, and the care that went into putting all the items in the box with the grill instead of offering them as separate sale items. I do wish it came with a grill lifter however, because the metal racks are a bit tricky to get in and out (particulary if warm). I would recommend this grill to anyone, and hope that they did not have the initial issues I had (or I would give it 5 stars). If, however, the new replacement base cracks, then I will be altering my rating. Customer service at this place is top notch, hands down friendly and fast to deal with a problem. Thanks, and I hope this was helpful.
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I'm not an expert griller, but if you taste the food that comes off of this thing you would most likely think I was. It's a beautiful grill. I have owned it for about 3 months and I am very happy. I agree with the other review about the grill being difficult to lift in and out of the ceramic bowl. It's tricky to do when you have a fire blazing. I'm still looking for a solution with that. I am still very happy with my purchase. If my opinion changes, I will update my review.Best Deals for Bayou Classic Cypress Ceramic Grill
I absolutely love cooking on this grill. Does everything I want it to do and more. I have had problems with it recently. The bottom ceramic fire bowl cracked and broke a couple of months ago. In additon, the lid no longer closes flush to create a seal. I have tried adjusting the hardware on the metal rings, but nothing works. Perhaps the metal brackets have bent slightly over time and use. As it stands now I have to spend $130 for a new bowl and I can't even find the parts to replace the metal rings and brackets.Update. Contacted Bayou Classic and apparently the bowl cracking was a known issues and they are shipping one out to me at no charge. They also provided instructions on how to hopefully correct the lid closing issue. 4 stars.
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