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I have read the "help" offered by the Taylor engineer. I think he is just explaining away the fact that Taylor did not design this appropriately for the environment it is going to be regularly used in. I am an engineer by training and have used these types of temp measurement devices before many times they are popular because they are accurate and reliable. If packaging is not designed correctly, anything will fail. (perfect example computer manufacturers design keyboards to have a drink spilled on them; is this logical: no; does it keep the keyboard safe in its likely use environment: yes)
My problem is that the crimp that holds the wires into the probe did not hold well so the plastic protective sheath pulled out and, no, I did not pull the probe out by the cord. Now the little wires that actually combine to determine the temperature rub on the probe opening and cause an error (especially if even slightly moist). Bottom line: the cord should have been sheathed in braided metal like every other probe out there.
There may be good news: as I was writing the review sitting on hold with customer servcie, someone finally answered my call. They will send another probe out for free...in a month and a half because they are backorded. I'm sure the Taylor engineer will chalk the demand for replacement probes up to user error. Good luck to those who purchased.
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Just finished reading my copy of Cooks' Illustrated and I see they've listed this wireless as their new #1 thermometer, knocking off the previous title holder. I love this piece and am glad to see the experts think so too. It's compact and works well. I love the backlight and that the remote beeps, vibrates and flashes a light for the various pre-alerts I've set for cooking. I use it more indoors than for BBQ's, but it's clearly a great piece and by a company who knows thermometers. I have other Taylor items too.Best Deals for Taylor Precision Products 147921 Food Thermometer, With Remote
I purchased this item at another retailer (wish I would have gotten it here!) and have used it twice already. The price was great! I had a corded one before that didn't have the remote, but wanted to try this. I used it on the grill to cook some chicken and had no problem with the cord at all. It was great because I didn't have to constantly run to the grill to check the temp -I did once but then realized I didn't have to and waited for the beeps (and it was cold out). The chicken breast turned out well. I used it in the oven this weekend for a roast, and again, it was great. The meat was done really well and cooked just the way we like it. I like that I don't have to spend all my time in the kitchen checking and checking the temperature. I truly didn't worry about the roast until I got the beeps. Can't wait to try it again for the holidaysHonest reviews on Taylor Precision Products 147921 Food Thermometer, With Remote
(AS MANY OTHER REVIEWERS SAY DO NOT BUY A SILICONE COATED THERMOMETER CORD) As much as I want to like this product I've had 2 faulty ones. The first one had an error on the digital screen that basically made it useless. With the second one the cord (which is covered in a silicone coating) melted on my grill and exposed the wires. The second one also had an error on the digital screen too, but I'm assuming it's because the cord melted. Both of these were used for less than 3 times on the grill.I read the Engineers review (in Amazon) and I'm guessing the first question would be "was the grill over 500 degrees?" From my grills internal thermometer no, but I'm not an expert. Also the grill was on low so I don't know what else I could do.
The digital reading is convenient (if it works) because you can select different meat settings (rare/med rare/etc...) but to me it's a poorly made product. I WOULD NOT recommend this product.
Also, Taylor has extremely poor customer support and no information in their book or online.
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